The health services, digital health products and website ("Services") provided by Akkadian Pty. Ltd., trading as Akkadian Health, may be referred to as "we", "our" and "us" in this Privacy Policy. By accessing the website and using these Services, you agree to this Privacy Policy.
This Privacy Policy relates to the collection, use and handling of personal information you may supply to us through your conduct on the website and use of our Services.
At Akkadian, we recognise the importance of protecting the privacy of information collected about visitors to our website and users accessing our Services, in particular information that is capable of identifying an individual ("personal information").
This Privacy Policy is additional to any other terms and conditions applicable to the website and Services. We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time.
We welcome your comments and feedback via reception@akkadianhealth.com.
Personal Information
1. Personal information is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
2. Personal information is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Collecting Information
3. As part of registering with us to receive Services, we collect personal information about you in order for you to take full advantage of those Services. To do this it may be necessary for you to provide information to us as detailed below.
4. Registration details may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information.
5. Cookies: We may use cookies to provide you with a better experience, to assist with the diagnosis of problems or support issues with our services, and to understand the use of our services. These cookies are a way of monitoring single user access without storing or retaining any personal information.
Any aggregate, non-personal information is collated (for example, via Google Analytics) and is made available to us to assist in analysing the usage of the site.
Credit Card Details
6. Credit Card details are only stored for the processing of payments once Services have been delivered/completed and with your consent.
Disclosure
7. Personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
8. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Security
9. We strive to ensure the security, integrity and privacy of personal information submitted to us, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
10. We will endeavour to take all reasonable steps to protect the personal information you may transmit to us or which we hold about you from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
11. Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
External Links
12. We may provide links to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website or Services. Before disclosing your personal information on any other website or product, we advise you to examine the terms and conditions of using that website or product and its privacy statement.
Problems or Questions
13. If we become aware of any ongoing concerns or problems with our Services, we will take these issues seriously and work to address these concerns.
14. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; http://www.privacy.gov.au/.
If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact our Privacy Officer: privacy@akkadianhealth.com